Frequently Asked Questions
Everything you need to know about shopping with Stoked.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my package?
Once your order ships, you will receive an email with a unique tracking number and a link to follow your package's journey in real-time.
Are Stoked products covered by a warranty?
Yes, all our products come with a one-year limited warranty against manufacturing defects. If your item arrives damaged or fails during normal use, we will replace it free of charge.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer service team via live chat.